on Crm Software
software and creating an organisation which revolves around the application
requires that the operators learn to use and then exploit the functions
built into the programs.
thanks to the large numbers of information systems it has set up through
the years, has developed its own method of training which, by combining
the necessary theory base with indispensable operative knowledge, guarantees
the best level of in-context training possible.
subsequent period of support, rotated through personnel, allows the
consolidation of training and guarantees the management the correct
use of a tool which, in short, will become strategic for the company.
Relationship Management is not a tool, but an organisational
structure of people who must have full control over the available tools.