Crm and Project Control

A Crm application helps the company to carry out all of the necessary checks through the delivery phases. Among these:

- control of costs in relation to budgets
- percentage progress based on work carried out
- projection of final costs
- percentage progress in relation to the date
- projection of date for the conclusion of the project
- expected cornerstones not complied with
- tranche of billing not in motion
- non-productive or non-chargeable activities
- client needs and complaints

Customer Relationship Management allows those responsible to have a complete picture of progress, and allows salespeople to be always informed of the status of what they have sold.