Crm and Customer Actions

Crm software includes various indispensable tools for customer service technicians, consultants and their staff.

All the normal management functions necessary in a customer service department are available.
The Crm application facilitates the insertion a linked action, the printing of the client report, insertion of time to be deducted from the contract, enrichment of the knowledge base, production of statistics for technicians, customers and product lines.

Customer Relationship Management software brings together the functions normally spread amongst various programs used by customer service, allowing a reduction in maintenance costs and an improvement in data integration.